Expectations of the Guests from the Hotels & Resorts

       Guests Expectations

Hotel, in general terms was considered as a place to live in for a short period, it was just a need initially. But now with the change in time, hotels are the demands of the people to spend some quality time with family and friends during vacations. With the rise in time, the standard of living has raised a lot and with this the expectations of the guests from the hotel has grown excessively.

It was just ok with the guests to have a bed, sofa, cupboard and basic necessities of the toiletries. Now as per the trend everyone wants a little extra in everything. Take it from buying grocery to buying a Mercedes Car; people want a little extra, a little free in everything. Same goes with services of the hotels. A little extra attracts everyone. So now people look beyond the bed and sofa, they look for television, refrigerator, add-ons to toiletries like shampoo, conditioner, body wash, bathroom slippers, room with good interiors like attractive lamp on side the table, designer bed with hygienic n beautiful bed shits and quilts, cupboard with hangers, drawers, in built locker facility, coffee makers, cribs for babies, play area, beautiful lounge and the list just goes on and on.

It’s up to the hotelier how to attract customers towards its hotel. Take it from the ambience of the hotel to the area, where the hotel is located, to the services provided by the hotel, to the friendly behavior of the staff with its guests, every single thing matters in this hotel industry. It’s not only the materialistic things that matters to the guests but the quality of those materials and quality of the service provided to the customers, actually matters. The materialistic things like bed, telephone, toiletries, sofa, quilts, towels etc can be provided from our company named Ramayan Supplies, but it’s how you provide that quality to serve your guests will make difference. Prompt services, decent behavior of the staff, neat and hygienic atmosphere and always willing to help expression will create the demand for your hotel in the market.